Show Us Your Labs Consultation Agreement

Effective Date: October 1, 2026

This Show Us Your Labs Consultation Agreement (“Agreement”) explains the terms of the limited clinical consultation provided through LERA Medical Informatics LLC (“LMI”).

Please read it carefully. By purchasing and participating in a Show Us Your Labs consultation, you agree to the terms below.

1. Who Provides Your Care

LERA operates an organized healthcare arrangement designed to deliver whole-body care through a coordinated structure.

Clinical services are provided exclusively by LERA Medical Informatics LLC (“LMI”), a healthcare services entity. For purposes of the Show Us Your Labs consultation, your clinical relationship is with LMI.

LMI delivers health and wellness services through licensed medical practitioners who are independent contractors of LMI.

LERA Health LLC (“LERA Health”) provides the technology platform, administrative services, and operational support that enable care delivery.

LMI and LERA Health may be referred to collectively as “LERA” where appropriate; however, LMI provides clinical services and medical decision-making solely.

2. About Show Us Your Labs

Show Us Your Labs is a 30-minute, limited-scope clinical consultation with an LMI clinician to review and discuss eligible blood laboratory results obtained through another healthcare provider.

To be eligible for review, laboratory results must:

be blood laboratory results;
have been completed within the previous 60 days;
be provided to LERA prior to the consultation; and
fall within the scope of the Show Us Your Labs service.

LERA may determine that submitted laboratory results are not appropriate for review through this service.

3. Scope of the Consultation

Show Us Your Labs is designed for a focused clinical review of general health and wellness laboratory results.

During the consultation, your LMI clinician may discuss your laboratory results, provide clinical interpretation and recommendations within the scope of the consultation, and recommend appropriate next steps.

Show Us Your Labs is not intended for evaluation or management of:

pathology or biopsy reports;
cancer testing or cancer treatment monitoring;
genetic testing;
medical emergencies;
results requiring urgent medical attention; or
conditions requiring highly specialized care.

If you have been informed that a laboratory result requires prompt medical attention, you should contact the healthcare provider who ordered the testing or another appropriate healthcare provider rather than waiting for your LERA consultation.

If your LMI clinician determines that your needs fall outside the scope of the consultation, you may be advised to seek care from your existing healthcare provider, an appropriate specialist, or another healthcare provider.

4. Limited Clinical Relationship

Show Us Your Labs is a clinical service, but its scope is intentionally limited.

The consultation does not constitute comprehensive or longitudinal medical care, enrollment in a LERA membership, or an agreement by LMI to assume responsibility for your ongoing medical care.

LERA does not replace your primary care provider. You should maintain an appropriate relationship with your primary care provider and other treating healthcare professionals for routine screenings, ongoing management of medical conditions, urgent issues, physical examinations, and other care outside the scope of this consultation.

LERA does not provide emergency medical services. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

5. Outside Laboratory Results

The laboratory testing reviewed during Show Us Your Labs was ordered and performed outside of LERA.

LMI did not order or perform the testing and is not responsible for the accuracy, completeness, methodology, collection procedures, reference ranges, reporting, or quality of laboratory testing performed by third parties.

You are responsible for providing LERA with complete and accurate laboratory results and other information reasonably requested in connection with your consultation.

Your clinician's interpretation and recommendations are necessarily based upon the information available at the time of the consultation.

6. Telehealth

Show Us Your Labs consultations are delivered through telehealth.

Your participation is subject to LERA's separate Telehealth Informed Consent, which you must accept before receiving clinical services.

Services are available only when you are physically located in a jurisdiction where the assigned LMI clinician is authorized to provide care. You must accurately disclose your physical location at the time of the consultation.

7. Consultation Fee

The Show Us Your Labs fee is $149, payable at the time of booking.

The fee covers the scheduled 30-minute consultation and associated review of eligible laboratory results.

LERA does not submit claims to insurance and does not guarantee reimbursement by an insurer, HSA, FSA, or other health benefit plan. Documentation may be provided where applicable.

8. LERA Membership Credit

If you enroll in a LERA membership within 30 days of paying for your Show Us Your Labs consultation, LERA will apply a $49 credit toward your upfront LERA membership fee.

The credit:

has no cash value;
is non-transferable;
may be used only toward an eligible LERA membership; and
may not be combined with other promotional credits or offers unless otherwise permitted by LERA.

Enrollment in LERA membership is optional and is subject to the terms, eligibility requirements, fees, testing requirements, and agreements applicable to LERA membership at the time you enroll.

9. Cancellation & Rescheduling

If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. This allows us to offer that time to another patient.

Appointments canceled with less than 24 hours' notice, or missed without notice, may result in forfeiture of the prepaid consultation fee.

We understand that unexpected situations arise. If you experience an emergency or extenuating circumstance, please contact us as soon as possible, and we will review the situation on a case-by-case basis.

10. Privacy & Medical Records

Information you provide to LMI in connection with Show Us Your Labs, including uploaded laboratory results and information discussed during your consultation, may become part of your LMI clinical record.

Your health information is protected in accordance with applicable law, including HIPAA, and governed by LERA's Notice of Privacy Practices and applicable privacy policies and clinical consents.

Your information may be retained securely in accordance with LERA's record retention policies and applicable legal, regulatory, and clinical recordkeeping requirements.

11. Communications

You consent to receive communications reasonably necessary to schedule, provide, and follow up regarding your Show Us Your Labs consultation, including email, text messages, secure electronic communications, and telehealth communications.

Electronic communications are not appropriate for emergencies and are not monitored continuously.

12. Arbitration & Dispute Resolution

By agreeing to this Agreement, you agree that any claim or dispute between you and LERA (or any parent, subsidiary, affiliate, successor or assignee, officer, director, employee, agent or representative of you or LERA) arising from or relating to your relationship with LERA and/or the services that you obtain from LERA must be resolved by binding arbitration following these arbitration terms and the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes of the American Arbitration Association (“AAA”).

If the AAA is unavailable or unwilling to serve as administrator, a substitute administrator will be selected by either: (a) our mutual agreement, or (b) if we cannot agree, by a court.

You may obtain the AAA rules and forms from the American Arbitration Association. Any arbitration will take place in the county where you live.

You will pay an administrative fee and arbitrator's fees. The AAA caps your fees depending on the amount of any claim that you file. LERA is responsible for administrative fees and arbitrator's fees in excess of the capped amounts. If you ask LERA in writing, LERA will pay the entire administrative fee and arbitrator's fees. LERA and you will each pay our own attorney's, expert's and other fees, except as otherwise provided by law.

No class actions. LERA and you agree that the arbitrator may resolve only the claims, disputes, or controversies between LERA and you. Arbitration will not be conducted on a class-wide basis or consolidated with claims or demands of other persons. You agree not to participate in a representative capacity or as a member of any class of claimants pertaining to any claim.

These arbitration terms are governed by the Colorado Uniform Arbitration Act. The arbitrator shall follow the substantive law applicable to the Agreement. The arbitrator's findings, reasoning, decision, and award must be in writing and consistent with applicable law.

THE PROVISION OF MEDICAL TREATMENT BY AN LMI PRACTITIONER IS NOT CONTINGENT UPON YOUR AGREEMENT TO THESE ARBITRATION TERMS.

13. Governing Documents

This Agreement incorporates by reference, as applicable:

If there is a conflict, applicable clinical consents and the Notice of Privacy Practices control for clinical care and health information.

14. Questions

If you have questions about Show Us Your Labs or this Agreement, please contact: support@lerahealth.com